In this contract:

•       “We”, “us” or “our” means Tuck Technology Limited; and

•       ‘You’ or ‘your’ means the person that downloads the tuck. app from us.

If you don’t understand any of this contract and want to talk to us about it, please contact us by: email at support@tuckapp.co

 

Who are we?

We are Tuck Technology Limited (trading as tuck.), a company registered in England and Wales under company registration number 12857517.

Our registered office is at: Our registered office is at Kemp House, 152-160 City Road London, London, London, England, EC1V 2NX.

 

 

1       Introduction

1.1    If you download the tuck. app from us you agree to be legally bound by this contract.

1.2    You may only download the tuck. app for non-business reasons.

1.3    This contract is only available in English. No other languages will apply to this contract.

1.4    When using the tuck. app you also agree to be legally bound by our platform terms and conditions accessible here and any documents referred to in them (the “Website Terms and Conditions”), including without limitation our Privacy Policy, Cookie Policy and Acceptable Use Policy, it being understood that all of the above documents form part of this contract as though set out in full here, and any terms found in this contract that have been defined in the Website Terms and Conditions shall take the meaning given to them therein, unless defined in this contract.

1.5    The terms found in this contract that have been defined in the Platform Terms and Conditions shall take the same meaning as given therein. 

2       Your privacy and personal information

2.1    Our Privacy Policy is available here.

2.2    Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.

3       Downloading the tuck. app from the Apple App Store or Google App Store

3.1    Below, we set out how a legally binding contract between you and us is made.

3.2    Before you download the tuck. app you must check that the hardware and software requirements of your computer or device mean that you can download the tuck. app.

3.3    The moment you proceed to download the tuck. app from the Apple App Store or Google App Store a contract will be executed between you and us.

4       You right to cancel

4.1    You are entitled to cancel to terminate this contract and your use of the tuck. app at any time by deleting your Account and uninstalling the tuck. app from your device.

5       Permission to use the tuck. app

5.1    When you downloaded the tuck. app you will not own it. Instead, in exchange for and consideration of the Fee we give you permission to use it (also known as a ‘licence’) for the purpose of you using and enjoying it according to this contract.

5.2    The tuck. app:

5.2.1  is personal to you. You can only use it in the United Kingdom;

5.2.2  is non-exclusive to you. We may supply the same or similar application to other users;

5.2.3  may be used only on any number computers or devices with the log in details set-up during your Registration;

5.2.4  may not be:

(a)      copied by you except for a reasonable number of necessary back-ups;

(b)      changed by you (which means, in particular, that you are not allowed to adapt, reverse-engineer or decompile it, or try to extract the source code from it, except where any of this is allowed by law);

(c)      combined or merged with, or used in, any other computer program;

(d)     distributed or sold by you to any third party;

 

5.2.5  includes a description of the customer journey within the tuck. app. Please follow it carefully;

5.2.6  includes:

(a)     updates;

(b)     upgrades;

(c)     new releases;

(d)     new versions; and

5.2.7  contains information which is owned by us or third parties or both. You must not conceal, change or remove any markings which show who owns this information, such as copyright (©), registered trade mark (®) or unregistered trademark (™) markings.

5.3    Except where you have permission to use the tuck. app under this clause 6, you will not obtain any rights of ownership or other rights (of whatever nature) in the tuck. app or in any copies of it.

6       End of the contract

6.1    You can delete your Account at any time by clicking on the ‘My Account’ icon inside the tuck. app and then selecting ‘Personal Information’, where you will be presented with a ‘Delete Account’ option.

6.2    In the event of fraudulent, abusive or other activity we determine to be unfair, we reserve the right to terminate your Account.

6.3    Please note that your Account may be disabled if we deem it to be dormant, in our absolute discretion, and to keep your Account active, you are required to log into your Account at least once every 12 months (although you are not required to make any Purchase).

6.4    If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.

7       Limit on our responsibility to you

7.1    Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any losses you incur as a result of your use of the tuck. app.

8       Disputes

8.1     We will try to resolve any disputes with you quickly and efficiently.

8.2     If you are unhappy with:

8.2.1  the tuck. app; or

8.2.2  any other matter,

please contact us as soon as possible.

8.3     If you and we cannot resolve a dispute using our internal complaint handling procedure, we will:

8.3.1  let you know that we cannot settle the dispute with you; and

8.3.2  give you certain information required by law about our alternative dispute resolution provider. You may also use the online dispute resolution (ODR) platform to resolve the dispute with us. For more details, please visit the website on the ‘Your Europe’ portal: https://webgate.ec.europa.eu/odr.

8.4    If you want to take court proceedings, the relevant courts of the part of the United Kingdom in which you live will have non-exclusive jurisdiction in relation to this contract.

8.5    The laws of England and Wales will apply to this contract.

9       Third party rights

9.1    No one other than a party to this contract has any right to enforce any term of this contract.

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Application Terms

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