Troubleshooting

Find step-by-step guides and quick fixes for common technical hurdles. Use these resources to diagnose issues and get back on track in minutes.

• App running slowly

  Everything you need to know if your tuck. app is running too slow.

• App not loading or crashing

  Here's everything you need to know if your app is not working.

• Notifications not working

  If you're not getting notifications from tuck., it's usually a quick settings fix. Here's how to sort it on your device.

• Clearing cache and cookies

  Clearing your cache and cookies can fix loading issues, login problems, and other glitches in tuck. Here's how to do it.

• ERR_TOO_MANY_REDIRECTS error

  If you're seeing an error like "ERR_TOO_MANY_REDIRECTS" or your cashback card simply isn't loading, don't worry - here are a few things to try before getting in touch with us.

• Cashback Card link errors

  Here's everything you need to know if you encounter any issues with your cashback card.